Last updated: September 26, 2026

1. Who We Are

These Terms of Use (“Terms”) govern your access to and use of iexcellents.com (the “Website”), operated by iExcellents Import & Export Co., Ltd. (“iExcellents”, “we”, “us” or “our”), a company registered in the People’s Republic of China, with its registered office in Zhongshan, Guangdong, China 528415.

iExcellents is a business-to-business (B2B) sourcing and export service company. We connect overseas buyers with vetted manufacturers and suppliers in China, and provide services including supplier sourcing and verification, quality inspection, factory audits, and export logistics coordination.

2. Acceptance of These Terms

By accessing, browsing or using this Website in any manner, you acknowledge that you have read, understood and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use this Website.

These Terms apply to all visitors, users and others who access the Website, whether on behalf of a company or in an individual capacity. If you are using the Website on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

3. Who May Use This Website

This Website is intended for use by businesses and professionals seeking sourcing, procurement and export services. It is not intended for consumers. You must be at least 18 years of age and legally capable of entering into binding contracts to use the inquiry and service features of this Website.

4. Our Services

Unless expressly agreed in a separate written contract, the scope of our services typically includes:

• Supplier identification, screening and verification (including factory audits);
• Product sourcing, sampling and price negotiation support;
• Pre-shipment and during-production quality inspections;
• Export documentation and shipping coordination.

The specific services, deliverables, fees, timelines and responsibilities applicable to any engagement are defined solely in the quotation, purchase order, proforma invoice or service agreement signed between you and iExcellents for that engagement (each, a “Service Contract”). Nothing on this Website constitutes a Service Contract or modifies any Service Contract.

5. Nature of Website Content

Content on this Website — including product information, supplier and factory information, market reports, guides, tools and calculators — is provided for general information purposes only. Such content:

• does not constitute an offer, invitation to treat, or recommendation to purchase any product or service;
• does not constitute professional, legal, customs, regulatory or compliance advice;
• may not reflect the most current product specifications, prices, lead times or regulatory requirements, and is subject to change without notice.

You should verify all information material to your purchasing decisions with us directly before relying on it. Product compliance requirements in your destination market (for example CPSIA, CE, UKCA, SASO or Kahramaa requirements) remain your responsibility to confirm, unless expressly assumed by us in a Service Contract.

6. Quotations, Orders and Separate Contracts

Any quotation, price list or cost estimate communicated through or displayed on this Website is indicative only and valid for the period stated in the quotation, unless otherwise agreed in writing. A binding transaction arises only when both parties have signed or otherwise confirmed a Service Contract or order confirmation.

In the event of any conflict between these Terms and a Service Contract, the Service Contract prevails with respect to that engagement.

7. Intellectual Property Rights

All content on this Website — including text, graphics, logos, images, photographs, video, interactive tools, page layouts and the compilation thereof — is owned by iExcellents or its licensors and is protected by copyright, trademark and other intellectual property laws.

You may view, download and print pages from this Website for your own internal business evaluation purposes. You may not, without our prior written permission:

• republish, reproduce or redistribute Website content for any commercial purpose;
• use automated systems (including robots, crawlers or scrapers) to access, extract or copy Website content in bulk;
• create derivative works based on Website content, or mirror the Website on another server.

8. Trademarks

The name “iExcellents”, the iExcellents logo and all related names, logos, product and service names, designs and slogans are trademarks of iExcellents or its affiliates or licensors. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs and trademarks mentioned on this Website are the property of their respective owners.

9. Acceptable Use

You agree not to use this Website:

• in any way that violates any applicable law or regulation;
• to submit false, misleading or fraudulent inquiries, or inquiries made without any genuine business intent;
• to transmit unsolicited commercial communications (spam) or content containing malware;
• to attempt to gain unauthorized access to the Website, user accounts, or any server, database or network connected to the Website;
• to interfere with or disrupt the integrity or performance of the Website, or to bypass any security or access-control measures we apply.

We reserve the right to investigate and, where appropriate, block access, cancel inquiries and report unlawful activity to the relevant authorities.

10. Third-Party Links

This Website may contain links to third-party websites for your convenience, including government and standards-body resources, social media platforms and partner sites. We do not control and are not responsible for the content, accuracy or practices of third-party websites. Links do not imply endorsement, and you access them at your own risk.

11. Export and Import Compliance

Goods and services sourced through iExcellents may be subject to export control and import regulations, including customs duties, product certification requirements and labeling rules in the destination country. Unless expressly assumed in a Service Contract, you are responsible for determining and complying with the import requirements applicable in your market, including tariffs, taxes, product safety standards and customs declarations. We make no representation that any product is compliant with the laws of any particular destination market.

12. Privacy and Cookies

Your submission of information through this Website is governed by our Privacy Policy, which explains what personal data we collect, how we use it, and your rights under GDPR, China’s PIPL and other applicable frameworks.

13. Disclaimers

THE WEBSITE AND ALL CONTENT ON IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT.

We do not warrant that the Website will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the Website or the servers that make it available are free of viruses or other harmful components.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL IEXCELLENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA OR BUSINESS OPPORTUNITY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THIS WEBSITE OR ITS CONTENT.

Our total aggregate liability arising out of or in connection with your use of this Website shall not exceed USD 100 or the amount of fees you have actually paid to us under a Service Contract in the three (3) months preceding the event giving rise to the claim, whichever is greater. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law. Liability for any products or services actually purchased under a Service Contract is governed exclusively by that Service Contract.

15. Indemnification

You agree to indemnify and hold harmless iExcellents and its officers, employees and agents from and against any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of or in any way connected with your breach of these Terms or your unlawful use of this Website.

16. Changes to These Terms

We may revise these Terms from time to time. The revised version will be posted on this page with an updated “Last updated” date. Your continued use of the Website after such posting constitutes your acceptance of the revised Terms.

17. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or in connection with them shall be governed by the laws of the People’s Republic of China, without regard to its conflict-of-law rules.

The parties shall first attempt to resolve any dispute through friendly negotiation. If negotiation fails within thirty (30) days, either party may submit the dispute to the people’s court with competent jurisdiction at the place where iExcellents is registered, namely Zhongshan, Guangdong, China.

18. Severability and Entire Agreement

If any provision of these Terms is held to be invalid, illegal or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect. These Terms, together with the Privacy Policy, constitute the entire agreement between you and iExcellents relating to your use of this Website, and supersede any prior understandings relating to the same subject matter.

19. Contact Us

Questions, comments or requests regarding these Terms should be addressed to:

iExcellents Import & Export Co., Ltd.
Zhongshan, Guangdong, China 528415
Email: [email protected]